COVID-19 Resource Guide

March 17, 2020
Posted in Featured, News
March 17, 2020 Rana Ghadban

COVID-19 Resource Guide

The Hollywood Chamber of Commerce COVID-19 Resource Guide is a comprehensive list of important resources for our members that are being impacted by the COVID-19 pandemic. The list is being updated regularly, so please continue to check back.

Staying informed and adhering to health and government regulations and advice are still the most important thing we can do right now to keep ourselves and our community safe. For additional updates look out for our weekly e-news and follow us on social media. Please feel free to contact us at with any additional questions and concerns you may have during this time. 


On Friday, March 27, the Los Angeles City Council held an emergency session to review specific measures in response to the COVID-19 crisis, including Paid Sick Leave, Recall of Laid Off Workers, and Citywide Worker Retention.

The Hollywood Chamber believed as originally proposed, these measures would have caused significant undue burdens on businesses (Read our Official Position Letters HERE). Although the proposed measures were only released the day before, the Hollywood Chamber, in collaboration with other business organizations, was quick to respond and advocate for our business community by reaching out to Council members individually and mobilizing our members to voice their opposition.

During a lengthy deliberation, a number of Council members brought up the Chamber’s issues and had a thoughtful discussion on the economic impact COVID-19 was having on workers and businesses. The meeting resulted in the following decisions:

  • Paid Sick Leave – The City Council passed the ordinance with several amendments, including:
  • Exclusive applicability to businesses with 500 or more employees nationally;
  • An exemption for collective bargaining agreements; and
  • Removal from the ordinance the inclusion of employees who are off work because the Employer’s business or work location temporarily ceases operations in response to a public official’s closure recommendation due to the COVID-19 public health pandemic.
  • Recall of Laid Off Workers and the City Wide Worker Retention – The City Council directed the Chief Legislative Analyst, City Attorney and Chief Administrative Office to report back on the ordinance at a future Council meeting.

The Recall of Laid Off Workers and the City Wide Worker Retention ordinance will be taken up at another session of City Council soon. In our Action Alert below we have included a letter of opposition that you may use; however, we encourage you to customize the letter to tell City Council the impact that such ordinances may have on your business. Please take a moment to submit a letter to the Council before this matter is taken up again:


  1. City Updates
  2. Other Government Updates
  3. Health Updates
  4. Business Resources

  • 4/2 COVID-19 Response Update from Mayor Garcetti, click here to watch
  • 4/1 COVID-19 Response Update from Mayor Garcetti, click here to watch.
  • 3/31 Mayor Garcetti orders halt to rent increases on rent stabilized units. Learn more.
  • 3/31 Mayor Garcetti launches partnership to produce 5 million masks. Learn more.
  • 3/31 COVID-19 Response Update from Mayor Garcetti, click here to watch.
  • 3/30 COVID-19 Response Update from Mayor Garcetti, click here to watch.
  • 3/24″Safer at Home” emergency order will be strictly enforced. Learn more.
  • 3/24 Mayor Garcetti orders new restrictions, announces moratorium on Water & Power shutoffs. Learn more.
  • 3/24 Mayor Garcetti announces new online COVID-19 testing portal. Check to see if you qualify.
  • 3/20 Mayor Eric Garcetti issues Safer at Home emergency order stopping non-essential activities outside of residences in response to COVID-19 Click here to learn more.
  • 3/20 Mayor Garcetti launches online jobs portal for those who have lost their job or had their hours cut due to the COVID-19 crisis. Enter here.
  • 3/20 Click here for an update on COVID-19 Testing.
  • 3/19 To further combat the spread of COVID-19, Mayor Eric Garcetti has issued a “Safer at Home” emergency order — ordering all residents of the City of Los Angeles to stay inside their residences, and immediately limit all movement outside of their homes beyond what is absolutely necessary to take care of essential needs. Click here for more details.
  • 3/19 Mayor Eric Garcetti today announced an $11 million economic relief package for small businesses impacted by the novel coronavirus (COVID-19). “As part of the program, which was approved by the Los Angeles City Council, the Economic and Workforce Development Department will provide $11 million in no-fee microloans of $5,000 to $20,000 — which may be used to cover working capital. Since cash flow is critical at this unprecedented time, the program will offer relaxed underwriting with no credit score minimum, a generous allowance to meet debt service, and a 100% Loan to Value ratio. The interest rate can either be 0% for a term of six months to one year, or 3% to 5% for a term of up to five years. ” Click here to learn more & apply.
  • 3/19: Mayor Garcetti released the L.A. City Small Business Resilience Toolkit, download a PDF copy here.
  • Mayor Garcetti ordered a moratorium on commercial evictions of tenants unable to pay rent — a move that follows a similar ban on evictions of residential tenants. Click here to learn more.
  • Mayor Eric Garcetti on Sunday night announced an Emergency Order to close bars, nightclubs, restaurants — with the exception of takeout and delivery — entertainment venues and gyms in an attempt to slow the spread of coronavirus. Click here for more. (via LA Times)
  • Mayor Eric Garcetti relaxes parking enforcement as part of emergency response to novel Coronavirus. Click here for more information. (via LAMayor Press)

    • 4/2 Los Angeles County opens new drive-up testing sites, increasing COVID-19 testing capacity for residents throughout LA County. Learn more.
    • 4/2 LA County emphasizes protections for tenants affected by COVID-19. Learn more.
    • 4/2 COVID-19 briefing with LA County officials – April 1, 2020 Watch now.
    • 4/1 What you need to know about drive-up mobile testing sites. Click here.
    • 3/31 Attention Hotels & Motels: County of Los Angeles COVID-19: Request for quotes for Medical Shelter Rooms. Click here.
    • 3/31 Read L.A. County’s “Safer at Home” Public Health Order
    • 3/24 “Safer at Home” emergency order will be strictly enforced. Learn more.
    • 3/23 L.A. County increases coronavirus testing capacity, securing 20,000 new tests. Click here to read more.
    • Supervisor Kathryn Barger and medical officials announce countywide closures, resident & small business assistance, updates, and precautions. Click here to watch.
    • A federal judge has scheduled an emergency status conference to address a lawsuit seeking to have the city and county of Los Angeles ordered to provide shelter space for the thousands of homeless at risk of contracting coronavirus. Defendants include the city and county of Los Angeles.
    • The Homeland Security Advisory Council at Pepperdine University’s School of Public Policy has published real-time SALUS maps, in Spanish and English, for the coronavirus (COVID-19) pandemic in Los Angeles County. The interactive maps contain:
    • 4/2 Governor Newsom signed an executive order that will restrict water shutoffs to homes and small businesses while the state responds to the COVID-19 pandemic.
    • 4/2 The state is providing $50 million in loan guarantees for small businesses that may not be eligible for federal relief.
    • 4/2 California is also allowing small businesses to defer payment of sales and use taxes of up to $50,000, for up to 12 months.
    • 4/2 Governor Newsom announced $17.8 million in new state initiatives to support California workers impacted by COVID-19. The allocation will come from Workforce Innovation and Opportunity Act funds with $7.8 million going to the Los Angeles region and $10 million made available statewide.
    • 4/2 California is partnering with Google, which will be donating Chromebooks and will fund the use of 100,000 donated mobile hotspots to provide free and unlimited high-speed Internet connectivity for the remainder of the school year.
    • 4/1 Governor Newsom Issues Executive Order Providing for Expedited Resources for COVID-19 Response. Learn more.
    • 4/1 Governor Newsom Announces Agreement Between Teachers, Classified Employees and School System Management to Support Student Instruction During COVID-19 Outbreak. Learn more.
    • 3/31 California launched a statewide hotline(833-544-2374) and call center in partnership with 2-1-1 to connect older Californians with essential services like food and medication.
    • 3/31 Governor Newsom called for community members to check in on senior neighbors, friends, and family as part of the ‘Stay Home. Save Lives. Check In.’ 
    • 3/31 The state is urging local non-profits and faith-based organizations to call to check inon all of the older Californians in their networks. 
    • 3/31 In partnership with AARP, the state is sending a mailer to every older Californian with information and resources to adapt to the stay at  order.
    • Governor Newsom issued an executive order to expand the health care workforceand staff at least an additional 50,000 hospital beds needed for the COVID-19 surge. (3/30/2020)
    • The state launched the California Health Corps– health care professionals with an active license, public health professionals, medical retirees, medical and nursing students, or members of medical disaster response teams in California are all encouraged to join and staff the surge in COVID-19 patients. (3/30/2020)
    • Governor Newsom signed an executive order providing relief to small businesses–  it includes a 90-day extension in state and local taxes and extends licensing deadlines and requirements for a number of industries. (3/30/2020)
    • The state secured partnerships with leading digital and media platforms, businesses and celebrities from across the state on the COVID-19 public awareness campaign. (3/29/2020)
    • 3/27 The Governor issued an executive order enabling the Chief Justice to take emergency actions for the state’s courts to be able to conduct business during the COVID-19 pandemic.
    • 3/27  Governor Gavin Newsom Announces Major Financial Relief Package: 90-Day Mortgage Payment Relief During COVID-19 Crisis. Governor Newsom secured support from Citigroup, JPMorgan Chase, U.S. Bank, and Wells Fargo and nearly 200 state-chartered banks, credit unions, and servicers to protect homeowners and consumers. Read more and apply.
    • 3/27 Field offices are temporarily closed to the public statewide beginning March 27. All appointments at this time have been canceled and no appointments are currently available. Please continue to check the DMV website for updates.
    • 3/24: Governor Newsom Issues Executive Order on State Prisons and Juvenile Facilities in Response to the COVID-19 Outbreak
    • 3/22: California Secures Presidential Major Disaster Declaration to Support State’s COVID-19 Emergency Response
    • 3/22: COVID-19 Resources for Employers and Workers from the Labor & Workforce Development Agency
    • 3/22: The Governor’s Office of Business and Economic Development has compiled helpful information for employers, employees and all Californians as it relates to the cornonavirus (COVID-19) outbreak. Click here.
    • 3/19: Governor Newsom called for a Stay at Home Directive to preserve the public health and safety of all Californians; and ensure that our healthcare delivery systems are not overwhelmed. All residents have been ordered to stay inside their residences, and immediately limit all movement outside of their homes beyond what is absolutely necessary to take care of essential needs. Click here for details.
    • Governor Newsom signs executive Order ensuring State Funding for Schools Even in Event of Physical Closure. Click here to learn more
    • California Department of Motor Vehicles (DMV): Beginning March 16, 2020, DMV allows customers to avoid coming to a DMV office for 60 days. If your driver license is expiring soon, you may request an extension. Visit their website for additional DMV updates.
    • 4/2 President Trump has extended the Coronavirus Guidelines for America through April 30. Read more.
    • 3/26 Senate’s $2 Trillion COVID-19 federal relief package. Click here for the latest compilation of final text and summaries.
    • 3/25 Department of Labor has information for employers and workers on preparing workplaces and responding to COVID-19 in the workplace.
    • 3/25 U.S. Department of Agriculture answers questions about food safety and pet safety.
    • 3/23 Federal Government Response to COVID-19. Click here to learn more.
    • 3/23 Be aware that criminals are attempting to exploit COVID-19 worldwide through a variety of scams. Click here to learn more.
    • 3/18 Click here to learn about the legislation Senators are working on to provide federally backed business grants/loans to small businesses.
    • President Trump released National Guidelines to control the virus. Click here to learn more.
    • IRS will waive penalties and interest on tax payments for 90 day. Click here to learn more (via Business Insider)

We are in constant communication with our largest member hospitals serving the Hollywood community, Children’s Hospital of Los Angeles (CHLA), Kaiser Permanente, Hollywood, and CHA Hollywood Presbyterian Medical Center. They are working together and assure us they are well-prepared and all services are intact. Here you will find updates from our health care partners:


Centers for Disease Control and Prevention

California Department of Public Health

Los Angeles Department of Public Health

  • 4/2 Latest update on COVID-19 in Los Angeles Click here.

World Health Organization

  • 4/1 Watch the daily press briefing on coronavirus COVID-19, direct from WHO Headquarters in Switzerland.
  • 3/30 Watch the daily press briefing on coronavirus COVID-19, direct from WHO Headquarters in Switzerland.
  • 3/25 WHO Director General’s remarks Launch of Appeal: Global Humanitarian Response Plan. Read more.

County of Los Angeles

Below are a few best practices from the LA County Department of Public Health and the Red Cross. Ensure you are taking the necessary precautions for your health and well-being.

  • Wash your hands often with soap and water for at least 20 seconds
  • If Soap is not available, use an alcohol-based hand sanitizer with at least 60% alcohol
  • Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, handles, desks, computers, phones, keyboards, sinks, toilets, faucets and countertops.
  • Avoid touching your eyes, nose, and mouth
  • Practice social distancing by keeping a distance of about six feet from others if you must go out in public
  • Stay home only go to public areas for essentials  and avoid social gatherings of more than 10 people
  • Stay home if you are sick, except to get medical care
  • Limit close contact with people who are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If you do not have a tissue, use your sleeve (not your hands).
  • Use face masks ONLY IF you are sick or have been instructed to do so by your health care provider.


The Small Business Owner’s Guide to the CARES Act


  • L.A. County Business Concierge Services. The County’s Department of Consumer and Business Affairs’ Office of Small Business can help connect you to local, state and federal resources, including layoff aversion and emergency loans. Visit for more business resources.


  • LOANS (Visit our webinar pages for more information)
    • Small Business Debt Relief Program will provide immediate relief to small businesses with non-disaster SBA loans, in particular 7(a), 504, and microloans. Under it, SBA will cover all loan payments on these SBA loans, including principal, interest, and fees, for six months. This relief will also be available to new borrowers who take out loans within six months of the President signing the bill into law.
    • SBA Offers assistance to small businesses and nonprofits Economically Impacted by the Coronavirus (COVID-19) Call 1-800-659-2955/1-800-877-8339 (TTY) or by
    • LA SBDC Business Advisors are able to assist small business owners at NO COST with questions about disaster preparedness and recovery. Learn more here.
    • Download the LA SBDC COVID-19 Resource Guide.
    • The California Capital Access Program (CalCAP) for Small Business encourages banks and other financial institutions to make loans to small businesses that have difficulty obtaining financing.


  • Employers experiencing a slowdown in their businesses or services as a result of the coronavirus impact on the economy may apply for the UI Work Sharing Program. This program allows employers to seek an alternative to layoffs — retaining their trained employees by reducing their hours and wages that can be partially offset with UI benefits. Workers of employers who are approved to participate in the Work Sharing Program receive the percentage of their weekly UI benefit amount based on the percentage of hours and wages reduced, not to exceed 60 percent. Visit Work Sharing Program to learn more about its benefits for employers and employees, and how to apply.


  • 3/21: Employers planning a closure or major layoffs as a result of the coronavirus can get help through the Rapid Response program. Rapid Response teams will meet with you to discuss your needs, help avert potential layoffs, and provide immediate on-site services to assist workers facing job losses. For more information, refer to the Rapid Response Services for Businesses Fact Sheet (DE 87144RRB) (PDF) or contact your local America’s Job Center of CaliforniaSM.
  • 3/21: For Employees, if your hours have been reduced or your workplace has shut down operations due to COVID-19, you can file an Unemployment Insurance (UI) claim. UI provides partial wage replacement benefit payments to workers who lose their job or have their hours reduced, through no fault of their own. Workers who are temporarily unemployed due to COVID-19 and expected to return to work with their employer within a few weeks are not required to actively seek work each week. However, they must remain able and available and ready to work during their unemployment for each week of benefits claimed and meet all other eligibility criteria. Eligible individuals can receive benefits that range from $40-$450 per week. The Governor’s Executive Order waives the one-week unpaid waiting period, so you can collect UI benefits for the first week you are out of work. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.
  • More information can be found at




  • Employees who need leave to take care of children or family issues can also apply for Paid Family Leave (PFL) through State of California EDD. Use this link to register online. Do not call — the phone lines are swamped. Use the online application: Click Here




  • Guide to Employee Retention Tax Credit
  • IRS Operations During COVID-19: Mission-critical functions continue.
  • Employee Retention Credit for Employers Subject to Closure or Experiencing Economic Hardship This provision would provide a refundable payroll tax credit for 50 percent of wages paid by eligible employers to certain employees during the COVID-19 crisis. The credit is available to employers, including non-profits, whose operations have been fully or partially suspended as a result of a government order limiting commerce, travel or group meetings. The credit is also provided to employers who have experienced a greater than 50 percent reduction in quarterly receipts, measured on a year-over-year basis. Learn more.
  • Delay of Payment of Employer Payroll Taxes this provision would allow taxpayers to defer paying the employer portion of certain payroll taxes through the end of 2020, with all 2020 deferred amounts due in two equal installments, one at the end of 2021, the other at the end of 2022 Learn More.
  • Relief for Taxpayers Affected by Ongoing Coronavirus Disease 2019 Pandemic Click here.

State of California Business, Consumer Services and Housing Agency



This information provided on this site is intended to provide accurate, general information regarding the coronavirus. Yet because laws and legal procedures are subject to frequent change and differing interpretations, and specific facts regarding a situation may differ,  the Hollywood Chamber of Commerce cannot ensure the information in this memo is current nor be responsible for any use to which it is put.  Do not rely on this information without consulting an attorney or the appropriate agency about your rights in your particular situation.